Return Address
Tool Authority
640 44th St SW
Grand Rapids, MI 49548
Please include a copy of your original invoice and a brief description.
Exchanges
- Exchanges must be submitted within 30 days of delivery (holiday exceptions) for equal or greater valued items.
- Customer pays shipping costs.
- Items must be in original and unopened package.
Returns
- Returns must be submitted within 30 days of delivery (holiday exceptions).
- Customer pays shipping costs.
- Items must be in original and unopened package.
- 6% admin fee applies.
Cancellations
- Cancellation must occur before order ships.
- After shipment, see Returns.
Warranties
- Vendor warranties vary; see product page for details, call for guidelines.
Shipping Errors
- Handled at the expense of Tool Authority.