General FAQs

 
Are these tools new?
Although Tool Authority offers reconditioned tools everything on the website is new unless otherwise noted.

To see our selection of Reconditioned tools, select "Reconditioned Tools" from the left navigation.


How does Tool Authority offer such great prices?
Tool Authority operates in conjunction with a Midwest company that has been a leader in the tool industry since 1948. Having well established relationships with the top manufacturers in the country for over 50 years allows Tool Authority to negotiate very completive prices. When Tool Authority picks up special pricing or offers we pass those savings on to our customers.


Where is Tool Authority located?
Tool Authority's Midwest location in Michigan allows us to reach most of the United States very quickly.

Please note that the following times are an approximation. Some orders require additional processing and handling time. We will contact you immediately if there are any known delays.

Normal Stock items will typically be delivered via standard ground Service in...
  • 1-2 days for DE, IA, IL, IN, MD, MN, MO, NC, NY, OH, PA, SC, TN, VA, WI, WV
  • 2-3 days for AL, CT, FL, GA, ND, KS, LA, MA, ME, MS, NE, NH, NJ, OK, RI, SD, VT
  • All other parts of the United States can typically be delivered in 3-5 days.